Department of Food Safety
DEPARTMENT OF FOOD SAFETY
Government of NCT of Delhi
8th Floor, Mayur Bhawan Connaught Place, New Delhi-110001
TEL.NO. +91-11-23413488,
E-MAIL ID : cfss[dot]delhi[at]nic[dot]in
CITIZEN CHARTER
The mandate of the Deptt. is to ensure availability of safe and wholesome food to the citizens of Delhi.
LIST OF ACTIVITIES HAVING INTERFACE WITH THE CITIZENS / SERVICES OFFERED / TIME FRAME / OFFICERS RESPONSIBLE.
| Services | Time frame for disposal | Officers responsible |
|---|---|---|
| Issuance of Registration to FBOs | 07 days | Designated Officer of the concerned District |
| Grant of Licenses to FBOs | 30 days | Designated Officer of the concerned District |
| Complaints made by public against FBOs regarding food adulteration | 45 days | Food Safety Officer as detailed by Commissioner and the Designated Officer |
| Complaints made by FBOs regarding delay in issuance of license/registration | 15 days | Designated Officers of the concerned District |
Note:
1. In case of dissatisfactory response from any of the above mentioned officers, the complainant may contact the Administrative Officer on telephone number 011-23413493 to 23413496 or the Commissioner (Food Safety) on his office telephone No. 011-23413488 or through e-mail cfss[dot]delhi[at]nic[dot]in or in person at 8th Floor, Mayur Bhawan, Connaught Place, New Delhi between 10.00 am To 11.00 am on all working days (Monday to Friday)..
2. Name and contact number of officers of Deptt. of Food Safety may be viewed at deptt.’s website www.foodsafety.delhi.gov.in
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